Our Staff

Community and mental health means so much to me- I believe my purpose is to help people live life to the fullest by helping them hear better. When the pandemic turned our lives upside down in 2020, I noticed how difficult life became for people with hearing loss who could no longer read lips due to face masks. This piqued my interest in the hearing care field and here I am today, grateful as ever to have a career that fills my heart. I understand the challenges faced by individuals with hearing loss and I’m committed to providing exceptional care and support to our patients. 

I was born and raised on Long Island, New York and recently relocated to the Charlotte area. Outside of work, you can find me at home experimenting with new recipes, learning American Sign Language, or out exploring the beautiful state of North Carolina. I’m also a huge hockey fan and love to garden. 

• 28 Years of Experience as a Hearing Aid Business Owner
• Board Certified – Hearing Instrument Specialist

Shohn has over 30+ years experience in the hearing aid industry as a third generation hearing aid business owner and working at Starkey Hearing Technologies in Austin, TX. His philosophy is to take care of the patient’s needs first and the rest will fall into place. Shohn’s experience in hearing aid repair earns him additional value for the patient. He has the ability to listen respectfully, identify the patient’s needs and provide exceptional customer service.

David Graham, HIS

• Over 15 Years of Experience Supporting Better Hearing Health

• Committed to Building Trusting, Long-Term Patient Relationships

• Focused on Personalized, Compassionate Hearing Care

Hearing care professional with over 15 years of experience helping individuals improve their hearing and quality of life. I prioritize a patient-first approach—listening carefully, educating clearly, and offering personalized solutions that fit each person’s unique hearing needs and lifestyle.

Throughout my career, I’ve partnered with hearing care providers to support meaningful patient experiences. From community outreach and in-office events to one-on-one consultations. I specialize in guiding patients through every step of their hearing journey, from understanding test results to trying hearing aids in a comfortable, low-pressure environment.

Brian Ramsay, B.S., BC-HIS

• Over 8 Years of Hearing Industry Experience

• Strong Sense of Service and Patience

• Background in Both Patient Care and Regional Management

I’ve spent over eight years helping people hear better, specializing in fitting hearing aids and making sure each solution fits my patients’ unique needs. I love educating people about their hearing and finding practical ways to help them reconnect with the world around them. I got my start in hands-on patient care and later moved into a regional manager role for a major hearing aid company. I have a Bachelor of Science from Arizona State University and proudly served in the U.S. Navy. Originally from Hackensack, New Jersey, and raised mostly in Arizona, I bring a strong sense of service and patience to every appointment. Outside of work, you’ll usually find me with my family, out on the golf course, or working on my yard or Mustang.

• 5 Years of Hearing Industry Experience

Dakota has a positive, can-do attitude. He takes pride in earning the patient’s complete trust. Dakota is patient-centered and dedicated to finding the perfect hearing solution for every individual who walks through the door. He believes that no patient should leave without the care they deserve and will go above and beyond to ensure each person receives the highest level of attention and service. Dakota brings positive energy to every interaction and has a reputation for getting things done efficiently. He’s highly organized, provides quick responses to any request for assistance, and has an exceptional memory that allows him to remember important details about each patient’s unique needs and preferences. Dakota is also a great listener and very observant, qualities that help him truly understand what each patient requires to improve their quality of life through better hearing.

• 8 Years of Hearing Industry Experience

• Bachelor’s Degree in Speech & Hearing Communication Science

Jennifer is an experienced hearing healthcare professional with a background in clinical audiology, private practice, and technical support. She combines a strong academic foundation with hands-on experience in VA, ENT, and private practice settings, offering her a well-rounded perspective on patient care and provider support. Known for her integrity, product training, and relationship-building skills, she is committed to improving the patient experience.

• Hearing Industry Experience since 2007
• Family owns and operates a hearing aid office in the central valley of California since mid 50’s

Christopher Green is a third generation Hearing Instrument Specialist. He is dedicated to treating every patient with the utmost care, attention and respect they deserve. He knows how and why to fit the best possible solutions for your patients and will help you make a patient for life!

• Hearing Industry Experience since 2014
• Personality Profile: Type A

Molly is a South Louisiana native with over a decade of experience in the hearing healthcare industry. She is passionate about helping patients rediscover the world through better hearing and excited to bring her expertise to your clinic.

Her career in both ENT settings and private practices gives her a versatile skill set in patient care, record-keeping, marketing, and administrative tasks. She excels at building trust and lasting relationships with patients, combining advanced technology with compassionate care to help them navigate hearing challenges. Her experience and dedication can enhance and improve the lives of patients.

Molly Thrush is the Hearing Instrument Specialist in Round Rock, Texas. She also serves as a Regional Clinic Leader in the central Texas area. Molly is originally from Nashville, Tennessee and attended the University of Mississippi. She was drawn to the profession in college and started working in the hearing industry right after graduating in 2015.

What Molly loves most about saving hearing lives is watching each patient transform as they are able to live a more fulfilling life once fit with hearing aids. When patients come back and tell her how they are able to hear their granddaughter or participate in activities again is extremely rewarding to her. Molly knows every patient has different needs and is excellent at finding a solution for everyone.

Cynthia Garza is a Hearing Instrument Specialist. She is originally from Laredo, Texas. Cynthia has over 21 years of experience in healthcare as a dedicated professional. She began working in the hearing industry in 2018 and was drawn to their profession because she enjoys working with people of all ages, learning new skills and helping her community.

What Cynthia loves most about helping save hearing lives is making that personal connection with her patients. She strives to go above and beyond to exceed patient care by paying close attention to everyday detail in the delivery of patient services.

In this life, there is nothing better than being surrounded by friends and family. Being able to help people communicate has been a passion of mine for years. Hearing the laughter of children, the waves of the ocean, beautiful music, and the voices of loved ones are experiences I want everyone to have the opportunity to experience. I look forward to taking the journey to better hearing with you.

Cassandra has been working in this field since 2014. She attended the University of Texas at San Antonio. Cassandra enjoys educating her patients about hearing loss and the importance of taking care of their ears. She knows too many people suffering from hearing loss, so it gives her great pleasure helping people hear as well as they should.

Christy started in the industry in 1990 as a Patient Services Coordinator and within 6 months she started training to get her license in Shreveport, Louisiana. She worked there for 10 years before moving to Louisville, Kentucky. She has been fitting hearing aids in Houston for over a decade and can’t imagine doing anything else. Christy loves improving people’s lives by reconnecting them to their world, and tries to treat every person who walks through the door the way she would want her family to be treated.

Nassim is a licensed Hearing Instrument Specialist and has cared for patients as young as eight years old all the way up to the age of 101. She especially loves working with senior citizens and takes great pride in the level of care and support that is provided to each person. Seeing a patient flourish brings her great joy in her professional life.

Dr. Jaclyn Craft Landry, Regional Clinical Manager at Audibel Hearing Centers in Louisiana, graduated from the University of Southern Mississippi in 2011. She graduated from Louisiana State University Health Sciences Center of New Orleans in 2015 with a Doctorate in Audiology. She began her career as a clinical extern with Audibel Hearing in 2014 and has worked in the private practice setting since her externship year. Dr. Landry works as a clinical supervisor for Louisiana State University Health Sciences Center and the University of South Alabama. Dr. Landry not only enjoys working closely with patients and their physicians to manage complex audiological cases, but also mentoring students in Audiology best practices. She also has experience presenting to the community on various topics related to hearing loss. 

Apart from the Audiology world, Dr. Landry is very involved in the community and dedicates much of her time aiding families with children who have special needs.  Dr. Landry is the mother to two beautiful daughters, her youngest being medically complex, Dr. Landry is passionate about sharing her knowledge on how to navigate life and the world with children who require an extra level of care at home. 

Fred Boudreaux Jr, Au.D. has been dedicated to serving his patients and audiology for over 25 years including serving as an Adjunct Associate Professor in the Au.D. program at Louisiana State University Health Science Center. Dr. Boudreaux graduated with his Masters in Communication Disorders from Louisiana State University Medical Center in 1999 and obtained his Au.D. from A.T. Still University in 2014. He is the 2020 Treasurer Elect of the Louisiana Academy of Audiology.

D’Anne graduated Cum Laude from Southwest Texas State University in 1993 and is passionate about connecting people back to their lives through better hearing. D’Anne has over 24 years of client experience and recognizes the difficulties her clients go through. She understands each client is different and needs a customized solution to their needs.

Dr. Emily Leonard is an Audiologist originally from Columbus, Georgia. She moved to Metairie, Louisiana in 2022 after attending the University of South Alabama for graduate school. Emily’s original draw to audiology came from the desire to give people back the power of communication and she strives to give the gift of hearing to everyone who comes into the clinic.

• Hearing Industry Experience since 2000
• Prior Retail Clinic Operations Experience including: Patient Care Coordinator Training and Development, Patient Care Pathway/Process, & CEU Administrator
• Patient-focused Approach
• Personality Profile: Type A

Karen takes a personal interest in helping people find better hearing. She has helped hundreds of people find solutions for their hearing challenges and select the perfect solutions for their lifestyles. Karen is a charismatic, compassionate advocate for the patient. She will work with the entire team to ensure a successful event. Being born with a profound hearing loss and many years of industry experience has allowed Karen to connect with patients in understanding their hearing issues and helping them get better hearing.

• Hearing Industry Experience Since 2016
• Education: Bachelor of Science in Hearing, Speech and Language Sciences at Ohio University
• Fluent in French

Rebecca is an enthusiastic lover of digital audio and enjoys the challenge of making our patients understand just how incredible hearing technology can be. Rebecca has always been the think-tank of her sales teams in the past, and enjoys thinking out of the box to ensure that everyone has the custom experience they were looking for, even if it takes a little extra work. She has also helped colleagues open and maintain new clinics, and understands the needs of a clinic owner or manager from the back end. From sales to management to PCC, in her modest career she has already done it all. Rebecca is no bored car salesman; she is a hearing health cheerleader!

• Hearing Industry Experience Since 2013
• Graduated from SUNY Empire State in Human Services
• Pursuing an MBA in Healthcare Leadership
• Member of the Hearing Health Care Alliance of New York
• Member of the International Hearing Society

As the wife and daughter of hearing aid users and a parent of a profoundly deaf child, Randi is very passionate about hearing health care for those in need.

Randi is patient-oriented and focused on finding out what patients miss most about hearing well and finding a solution to get them to where they want to be.

• Hearing Industry Experience since 2000
• Prior Retail Clinic Operations Experience including: Patient Care Coordinator Training and Development, Patient Care Pathway/Process, & CEU Administrator
• Patient-focused Approach
• Personality Profile: Type A

Karen takes a personal interest in helping people find better hearing. She has helped hundreds of people find solutions for their hearing challenges and select the perfect solutions for their lifestyles. Karen is a charismatic, compassionate advocate for the patient. She will work with the entire team to ensure a successful event. Being born with a profound hearing loss and many years of industry experience has allowed Karen to connect with patients in understanding their hearing issues and helping them get better hearing.

• Clinical Audiologist experience since 1993
• 15 years experience as Private Practice Owner
• Extensive event experience as a provider for 8 years
• Au.D — Central Michigan University 2009
• M.S. Audiology — Syracuse University 1993
• B.A. Communication Sciences and Disorders — University of Toledo 1991

Corinne is a former practice owner and understands the importance of patient-provider trust on the path to better hearing. She also understands the importance of the practice owner’s trust in her and the value of being consistent with the practice’s values. She is a good listener and firmly believes that respect and honesty are paramount to successful patient care. She enjoys seeing the impact that better hearing can make in a person’s life.

• Hearing Industry Experience since 2007
• Family owns and operates a hearing aid office in the central valley of California since mid 50’s

Christopher Green is a third generation Hearing Instrument Specialist. He is dedicated to treating every patient with the utmost care, attention and respect they deserve. He knows how and why to fit the best possible solutions for your patients and will help you make a patient for life!

Nathalie has worked at The Balance Clinic for Lee Health since 2001. She is the leader of the Lee Health Balance and Vestibular Rehabilitation Team of therapists which includes in-house training of therapists throughout the continuum of care in the field of vestibular rehabilitation. Her  primary  areas  of  interest include evaluating and treating balance and vestibular dysfunction. She is also the leader of the Lee Health Parkinson’s Rehab Team working with People with Parkinson’s to maximize their mobility skills while improving their safety and independence. Nathalie is a firm believer that “knowledge is power” and she wishes to share her experience and knowledge to help people who experience balance problems, dizziness and/or vertigo complaints find solutions to improve their quality of life and return to optimal levels of participation in meaningful roles and activities. She is also actively involved in education seminars on fall prevention throughout the community.

John is nationally board certified in hearing instrument sciences and is also certified by the American Conference of Audioprostology. John has been taking care of the needs of the hearing impaired throughout Florida for the past 24 years. John offers insight into the often confusing symptoms of hearing loss, especially when noise exposure is involved. He also covers the advancements into the treatment of nerve deafness and presents information concerning the recent findings from Johns Hopkins that untreated hearing loss dramatically increases the probability of developing Alzheimer’s disease and dementia. John has lectured throughout Florida since 1985.

Tim West has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Andrew Hedley has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Scott Esbit has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Lori Archie has helped thousands of people on their journey to better hearing. Her experience gives her tremendous insight into the problems and frustrations that accompany hearing loss. Her time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Deb Kaster has helped thousands of people on their journey to better hearing. Her experience gives her tremendous insight into the problems and frustrations that accompany hearing loss. Her time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Using the latest in communication technology the best doctors and hearing health care professionals in the country can now consult exclusively with our office. Lauren Foley has helped thousands of people on their journey to better hearing. She will be able to answer all of your hearing health questions as well as tell you about the sophisticated hearing help now available!

Using the latest in communication technology the best doctors and hearing health care professionals in the country can now consult exclusively with our office. Kristin Pena has helped thousands of people on their journey to better hearing. She will be able to answer all of your hearing health questions as well as tell you about the sophisticated hearing help now available!

Using the latest in communication technology the best doctors and hearing health care professionals in the country can now consult exclusively with our office. Brooke Fallon has helped thousands of people on their journey to better hearing. She will be able to answer all of your hearing health questions as well as tell you about the sophisticated hearing help now available!

Sarah Varricchio has helped thousands of people on their journey to better hearing. Her experience gives her tremendous insight into the problems and frustrations that accompany hearing loss. Her time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Jeannie Smith has helped thousands of people on their journey to better hearing. Her experience gives her tremendous insight into the problems and frustrations that accompany hearing loss. Her time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Robert Gaustad has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Roger Johns has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Paul Riding has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Dr. Kristy Lowery, Ph.D., CCC-A, FAAA has over fifteen years of experience helping patients of all ages in a variety of settings including ear, nose and throat clinics as well as in private practice. She is a Fellow in the American Academy of Audiology and holds a Certificate of Clinical Competence from the American Speech Language and Hearing Association. Dr. Lowery received her undergraduate degree from Millsaps College in Jackson, Mississippi and received a Master’s Degree in Audiology and her Ph.D. in Speech and Hearing Science from the University of Tennessee, Knoxville. Her area of interest and specialty is in the diagnosis and treatment of hearing loss. Most of her clinical research was in the area of amplification, specifically looking at noise reduction technology in hearing aids as it relates to the objective and subjective outcomes of hearing aid users.

Keri Ruf has helped thousands of people on their journey to better hearing. Her experience gives her tremendous insight into the problems and frustrations that accompany hearing loss. Her time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Jackie Hoppenrath, Licensed Audiologist, earned her Bachelor of Science Degree in Communication Disorders from Central Michigan University followed by her Master of Arts Degree in Audiology from Western Michigan University.

She is a Fellow of the American Academy of Audiology and is a Licensed Dispensing Audiologist in several states.  Her goal is to be a licensed audiologist in all states.

Using the latest in communication technology the best doctors and hearing health care professionals in the country can now consult exclusively with our office. Haylee Lamb has helped thousands of people on their journey to better hearing. She will be able to answer all of your hearing health questions as well as tell you about the sophisticated hearing help now available!

Cory Hill has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Using the latest in communication technology the best doctors and hearing health care professionals in the country can now consult exclusively with our office. DeAnne Pacheco has helped thousands of people on their journey to better hearing. She will be able to answer all of your hearing health questions as well as tell you about the sophisticated hearing help now available!

Dennis Athey has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Aneeqa Amin has helped thousands of people on their journey to better hearing. Her experience gives her tremendous insight into the problems and frustrations that accompany hearing loss. Her time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Kevin Quinlivan has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Greg Carlen has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Daniel Bledsoe has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Chris Prince has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Britton Hill has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

• Hearing Industry Experience since 1990
• Graduated from Indian River State College with a degree in Business Administration

Art brings dedication and knowledge to every event. With decades of experience in the industry, he’s had the opportunity to manage multiple offices of Hearing Care Professionals and help over 11,00 patients. He understands both the business and patient side of every practice, and has shown this through his consistent success.

Chris LaHaye has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Raymond Yount has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Mr. Simpson has been helping people hear better for over 15 years. His experience as a business owner and trainer gives him unique insight on how his office should operate. His primary concern is giving his patients the best hearing they can possibly get with today’s advanced technology. He prides himself on solving challenging hearing losses. Mr. Simpson has been recognized nationwide for his achievements in the hearing aid industry. When not fitting hearing aids, Mr. Simpson enjoys sports and spending time with his family and new baby.

Geoff Savett is a native Floridian. He began his career as a hearing healthcare professional in 2007. Geoff is a member of the International Hearing Society, a member of The Florida Society of Hearing Healthcare Professionals, and is Nationally Board Certified in Hearing Instrument Sciences. Geoff is a proud supporter of the Starkey Hearing Foundation.

Geoff understands that life is all about doing the things you love to do with the ones you love. “Hearing is the sense that brings language and helps us connect to our history, be part of the present, and connects us to our future. Hearing is our connection to life itself.” Geoff believes by treating hearing loss early, we have more to work with and can achieve a better result. Get started as soon as you can. The longer you wait, the less you’ll get back. Geoff’s commitment to excellence, in providing the very best hearing healthcare, is enhanced by his compassion for his patients, his caring attitude, and his confidence in that he is providing the best overall hearing experience around.

Tom Gillespie has helped thousands of people on their journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Deann Reinshuttle has helped thousands of people on her journey to better hearing. Her experience gives her tremendous insight into the problems and frustrations that accompany hearing loss. Her time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Ron Ragsdale has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Jason Williams has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Using the latest in communication technology the best doctors and hearing health care professionals in the country can now consult exclusively with our office. Brittany Barrington has helped thousands of people on their journey to better hearing. She will be able to answer all of your hearing health questions as well as tell you about the sophisticated hearing help now available!

Dr. Britiany Pierson, Au. D., CC-A, FAAA specializes in hearing technology and balance disorders in patients of all ages.  She is a fellow of the American Academy of Audiology and holds a Certificate of Clinical Competence from the American Speech-Language and Hearing Association.  She is a Licensed Audiologist and Hearing Instrument Specialist in most states throughout the country.

Allan Krebs has helped thousands of people on his journey to better hearing. His experience gives her tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Larry was born and raised in Michigan and has been in the hearing aid industry since 2011. Working in this industry has been a great experience for him as helping people hear is so eye-opening and each day brings new experiences and challenges. Larry believes that there is no better job you could ask for when all that is required of you is to open your heart and do the best that you can for each patient. For Larry, giving back to the community is an extremely fulfilling accomplishment.

Dr. Kent Collins is the Vice President of Clinical Operations for Starkey’s Retail locations. Dr. Collins specializes in Patient Journey Innovation, Insurance & 3rd Party Payer processes, Telehealth, and Education & Training. He also serves as the Managing Director overseeing Starkey’s world renowned Center For Excellence. Dr. Collins has also served as the President of the Minnesota Academy of Audiology and sat on the Board of Directors while chairing the Nominations and Elections Committee.

Dr. Collins created and developed the world’s busiest private sector TeleAudiology program and is believed to be the first ever Audiologist licensed in all 50 states. Dr. Collins is a Fellow of the American Academy of Audiology and holds a Certificate of Clinical Competence from the American Speech-Language and Hearing Association.

Dr. Collins earned his Bachelor of Science degree in Communicative Disorders from the University of Wisconsin, Stevens Point, followed by his Master of Science in Audiology from Purdue University in West Lafayette, Indiana. He completed his education at Salus University in Elkins Park, Pennsylvania, where he earned his Doctor of Audiology degree.

Stephanie McMillan has helped thousands of people on her journey to better hearing. Her experience gives her tremendous insight into the problems and frustrations that accompany hearing loss. Her time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

• Hearing Industry Experience since 2010
• Education: Double major in Sales and Business Management at Rasmussen College

Spencer has a positive attitude and is always working to get the problem solved. The patient and practice owners trust in him are of the utmost importance. He takes an educational, consultative approach and works to educate the patient toward a decision about their hearing loss. Spencer is quick to recognize how patients prefer to be spoken with then chooses a style to accommodate that preference.

• Hearing Industry Experience since 1986
• Patient-focused selling approach

Kyle has a passion and dedication for helping patients enjoy the benefits of better hearing. In his many years of service, he has helped over 10,000 patients and worked in hundreds of offices conducting educational events all over the United States.

Kyle has unique insight of how hearing loss truly affects the patient and their loved ones, as his wife has a significant hearing loss and was able to find better hearing through Starkey!

Scott Stone has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

• Hearing Industry Experience since 1987
• Former Owner & Operator of a hearing care practice

Through extensive training, Russ is well educated on the newest products that Starkey has to offer. Besides helping the patient find the best solution to their hearing needs, Russ also really enjoys coaching and working with new professionals in the business.

• Hearing Industry Experience since 2004
• Bilingual: fluent in Spanish and English

Rose’s positive attitude, great listening skills and observantness make her easy to work with. Rose strives to earn both the patients’ and practice owners’ trust. She will go above and beyond to provide the best care.

Ron Bowen has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Rob Wall has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Rachael Massey has helped thousands of people on her journey to better hearing. Her experience gives her tremendous insight into the problems and frustrations that accompany hearing loss. Her time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

• Hearing Industry Experience since 1988
• Prior manufacturing experience

As a versed industry representative, Mihira is best known not only for his extensive knowledge but also the ability to deliver empathic understanding to patients.

Over his tenure, he has helped thousands of people change their lives through better hearing. Mihira is highly sought after and develops partnership with the practice owners, earning their confidence and loyalty.

With prior experience in the manufacturing process, Mihira brings a unique perspective to his profession.

Pat Anderson has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Mitch Marcus has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

• Hearing Industry Experience since 1988
• Prior manufacturing experience

As a versed industry representative, Mihira is best known not only for his extensive knowledge but also the ability to deliver empathic understanding to patients.

Over his tenure, he has helped thousands of people change their lives through better hearing. Mihira is highly sought after and develops partnership with the practice owners, earning their confidence and loyalty.

With prior experience in the manufacturing process, Mihira brings a unique perspective to his profession.

Mary McAndrew has helped thousands of people on her journey to better hearing. Her experience gives her tremendous insight into the problems and frustrations that accompany hearing loss. Her time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Mark Fellman has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Les Ham has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Kurt Smelser has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

• Hearing Industry Experience since 1989
• Personality Profile: Type A

Kristin Schardein has excellent communication skills and approach to selling to the hearing impaired. She is personable, technical and efficient. She has demonstrated great flexibility in each office to follow business owners’ guidelines. Her charm and patient focused approach leads her to be one of the most requested consultants on staff.

Kris Lachapelle has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Kevin Richards has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Kelly Simpson has helped thousands of people on her journey to better hearing. Her experience gives her tremendous insight into the problems and frustrations that accompany hearing loss. Her time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

• Hearing Industry Experience since 1984
• Graduated from McNeese State University in 1972
• Sales Training Developer

John has been fortunate to help over 30,000 Hard of Hearing people lead a more normal life. He has trained many hearing instrument specialists and has conducted numerous educational sales courses all over the country. John’s time is now 100% dedicated to helping people with all types of hearing loss throughout the United States.

• Hearing Industry Experience since 1982
• Education: Bachelor of Science, Master of Science, Doctor of Audiology
• Personality Profile: Type A – Expressive

Dr. Joann Sellers has conducted successful educational events for hearing instrument specialists all over the United States. Joann understands each individual’s unique hearing loss needs and will work with them to find the best solution.

Jerry Kaye has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

John C. Vash has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Jay Nicklas has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

• Hearing Industry Experience since 1986
• Bachelor of Science, Master of Science, Doctor of Audiology
• Professional Associations: ASHA, AAA, HHP
• Personality Profile: Type A – High Energy

Dr. Jane Petersen is one of the most successful Audiologists in the United States. With her many years of experience, Jane demonstrates great leadership at her events. She has been responsible for helping thousands of people improve their hearing. Jane has a strong sales background, and is engaging, personable and charming.

Gina Cederstrom has helped thousands of people on her journey to better hearing. Her experience gives her tremendous insight into the problems and frustrations that accompany hearing loss. Her time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

• Hearing Industry Experience since 1990 (including Repair Supervisor and Store Manager)
• Patient-oriented Approach
• Believes demoing sells the product
• Spanish-speaking

Evelyn finds her world exciting as she watches people come back to life with better hearing and understanding. Having a mother that wears hearing aids, Evelyn understands the frustrations associated with hearing loss and the lack of addressing the issue. Evelyn emphasizes on educating the patient and family on the importance of treating hearing loss and believes that selling the office is just as important as selling the product.

Don Stephens has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.

Derek McKinney has helped thousands of people on his journey to better hearing. His experience gives him tremendous insight into the problems and frustrations that accompany hearing loss. His time is dedicated 100% to traveling across the country to help people with all types of hearing loss.